Quality Improvement Facilitator I
Rancho Cucamonga, CA Rancho Cucamonga, CA Full-time Full-time $79,810 - $101,774 a year $79,810 - $101,774 a year 12 days ago 12 days ago 12 days ago Position Summary/Position Under the direction of the Performance Measurement Improvement Manager, the Quality Improvement (QI) Facilitator I assists in the facilitation of quality improvement initiatives; including planning, implementation, assessment, and monitoring.
The QI Facilitator I possesses knowledge of fundamental quality improvement concepts; and is able to apply the techniques of system design, project management, continuous quality improvement (e.
g.
, brainstorming, cause and effect analysis, root cause analysis), and outcomes measurements with minimal coaching or oversight.
Major Functions (Duties and Responsibilities) 1.
Collaborates with quality team and business owners to coordinate quality improvement activities, identify appropriate resources needed, and coordinate schedules to ensure timely completion of projects.
2.
Participates in the development of regulatory and committee reports summarizing QI programs/activities and their success in reaching established goals.
3.
Contributes to the education and training for leadership and team members relating to quality improvement concepts and organizational initiatives, which address gaps in knowledge, competency or skills among internal team members.
4.
Utilizes established NCQA regulatory benchmark guidelines to determine quality gaps within the organization and provides suggestions for improvement programs to departments and quality team.
5.
Assists with the ongoing development of organizational quality improvement infrastructure including; identification of organizational QI initiatives, tracking of project evaluations/studies, and tools and resources for project monitoring.
6.
Contributes to the development of recommendations for QI Leadership Team regarding performance gaps, program implementation, and performance outcomes in order to maintain an effective QI Program.
7.
Establishes effective working relationships and maintains communication with department sponsors and quality improvement team.
Supervisory Responsibilities Leading:
Self Experience Qualifications Minimum of 2 years demonstrated experience, at a professional level, in process/project management including participation in quality improvement projects or operations.
Preferred Experience Prior experience in the health care setting preferred.
Education Qualifications Bachelor's degree from an accredited institution required.
Preferred Education Bachelor's Degree in Public Health, Health Administration, or other health care related field from an accredited institution preferred.
Professional Certification Project Management Professional (PMP) Certification, Certified Professional of Healthcare Quality (CPHQ), or other recognized quality improvement certificate preferred.
Drivers License Required No Knowledge Requirement Foundational knowledge of project management techniques, basic tools of continuous improvement, and work process redesign.
Skills Requirement Strong analytical and critical thinking skills.
Proficient in all Microsoft Office applications, with an emphasis on Excel, PowerPoint and Visio.
Strong communication skills (verbal, written and listening).
Abilities Requirement Must exhibit high attention to detail.
Ability to interact effectively.
Ability to read and interpret data.
Able to perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environment.
Successfully contribute to quality improvement projects to achieve optimal potential.
Commitment to Team Culture The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture.
A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.
Working Conditions While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell.
The employee must occasionally lift or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Starting Salary:
$79,809.
60 - $101,774.
40 Pay rate will commensurate with experience Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire.
We are also one of the largest employers in the region.
With a provider network of more than 7,000 and a team of more than 2,500 employees, IEHP provides quality, accessible healthcare services to more than 1.
5 million members.
And our Mission, Vision, and Values help guide us in the development of innovative programs and the creation of an award winning workplace.
As the healthcare landscape is transformed, we're ready to make a difference today and in the years to come.
Join our Team and make a difference with us! IEHP offers a competitive salary and a benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and state pension plan.
Job Type:
Full-time Pay:
$79,809.
60 - $101,774.
40 per year
Benefits:
Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Monday to Friday Education:
Bachelor's (Required)
Experience:
Process/Project management:
2 years (Required) Quality improvement:
2 years (Required) Work Location:
Hybrid remote in Rancho Cucamonga, CA 91730.
Estimated Salary: $20 to $28 per hour based on qualifications.
The QI Facilitator I possesses knowledge of fundamental quality improvement concepts; and is able to apply the techniques of system design, project management, continuous quality improvement (e.
g.
, brainstorming, cause and effect analysis, root cause analysis), and outcomes measurements with minimal coaching or oversight.
Major Functions (Duties and Responsibilities) 1.
Collaborates with quality team and business owners to coordinate quality improvement activities, identify appropriate resources needed, and coordinate schedules to ensure timely completion of projects.
2.
Participates in the development of regulatory and committee reports summarizing QI programs/activities and their success in reaching established goals.
3.
Contributes to the education and training for leadership and team members relating to quality improvement concepts and organizational initiatives, which address gaps in knowledge, competency or skills among internal team members.
4.
Utilizes established NCQA regulatory benchmark guidelines to determine quality gaps within the organization and provides suggestions for improvement programs to departments and quality team.
5.
Assists with the ongoing development of organizational quality improvement infrastructure including; identification of organizational QI initiatives, tracking of project evaluations/studies, and tools and resources for project monitoring.
6.
Contributes to the development of recommendations for QI Leadership Team regarding performance gaps, program implementation, and performance outcomes in order to maintain an effective QI Program.
7.
Establishes effective working relationships and maintains communication with department sponsors and quality improvement team.
Supervisory Responsibilities Leading:
Self Experience Qualifications Minimum of 2 years demonstrated experience, at a professional level, in process/project management including participation in quality improvement projects or operations.
Preferred Experience Prior experience in the health care setting preferred.
Education Qualifications Bachelor's degree from an accredited institution required.
Preferred Education Bachelor's Degree in Public Health, Health Administration, or other health care related field from an accredited institution preferred.
Professional Certification Project Management Professional (PMP) Certification, Certified Professional of Healthcare Quality (CPHQ), or other recognized quality improvement certificate preferred.
Drivers License Required No Knowledge Requirement Foundational knowledge of project management techniques, basic tools of continuous improvement, and work process redesign.
Skills Requirement Strong analytical and critical thinking skills.
Proficient in all Microsoft Office applications, with an emphasis on Excel, PowerPoint and Visio.
Strong communication skills (verbal, written and listening).
Abilities Requirement Must exhibit high attention to detail.
Ability to interact effectively.
Ability to read and interpret data.
Able to perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environment.
Successfully contribute to quality improvement projects to achieve optimal potential.
Commitment to Team Culture The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture.
A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.
Working Conditions While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell.
The employee must occasionally lift or move up to 25 pounds.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Starting Salary:
$79,809.
60 - $101,774.
40 Pay rate will commensurate with experience Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire.
We are also one of the largest employers in the region.
With a provider network of more than 7,000 and a team of more than 2,500 employees, IEHP provides quality, accessible healthcare services to more than 1.
5 million members.
And our Mission, Vision, and Values help guide us in the development of innovative programs and the creation of an award winning workplace.
As the healthcare landscape is transformed, we're ready to make a difference today and in the years to come.
Join our Team and make a difference with us! IEHP offers a competitive salary and a benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and state pension plan.
Job Type:
Full-time Pay:
$79,809.
60 - $101,774.
40 per year
Benefits:
Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
8 hour shift Monday to Friday Education:
Bachelor's (Required)
Experience:
Process/Project management:
2 years (Required) Quality improvement:
2 years (Required) Work Location:
Hybrid remote in Rancho Cucamonga, CA 91730.
Estimated Salary: $20 to $28 per hour based on qualifications.
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