Office Manager
Sweet Tooth Orthodontics and Children's Dentistry Sweet Tooth Orthodontics and Children's Dentistry Rancho Cucamonga, CA Rancho Cucamonga, CA Full-time Full-time $55,000 - $75,000 a year $55,000 - $75,000 a year 12 hours ago 12 hours ago 12 hours ago About us Sweet Tooth Children's Dentistry is a privately owned dental office.
Our goal is to be known in our area for being the best children's dental office! We want to have fun at work and we want our patients to have fun! We want to provide a safe and comfortable environment for our families.
They want our patients and families to have a positive and exciting dental experience that will set them up for a lifetime of great dental health!.
POSITION
Summary:
Responsible for the smooth functioning of the office, providing general supervision of all business aspects of the practice.
Implements effective management systems to ensure that practice goals are met and exceptional patient care is delivered at all times.
PRIMARY DUTIES Practice Management o Work with the doctor(s) to establish annual practice goals o Maintain an atmosphere of cooperation and understanding within the practice o Schedule and facilitate routine meetings with doctor and staff o Analyze the progress of the practice o Maintain inventory system and budget for business office supplies o Monitor and update (as needed) system of correspondence for communications with patients, parents and referring doctors o Perform additional projects or tasks as designated by the doctor Staff Management - Human Resources o Recruit and interview potential staff members with the help of the doctor and appropriate staff o Make recommendations to the doctor for hiring, terminations, and salary increases when appropriate o Implement personnel policy, and maintain Employee Policy Manual o Prepare and conduct regular staff performance reviews o Participate in (and share with the staff) any discussions with the patients or parents regarding compliments or complaints o Develop the calendar of patient days with consideration for staff and doctor meetings, vacation, etc.
o Monitor attendance and grant or deny request for days off Record vacation time accrued and time off, with and without pay for all employees Determine day-off coverage schedule o Implement and facilitate a new employee orientation protocol Education and Training o Update office literature and inform staff of new techniques, appliances, and trends in the profession o Structure educational programs for self and staff to maintain the highest level of expertise in clinical and business functions o Maintain current Practice Operations Manual o Organize training sessions for new staff o Set schedule for cross-training sessions for existing staff Statistical Recordkeeping o Generate monthly and yearly reports to review with the doctor(s) including:
Patient Statistical Reports New patients entered into system Practice Management Reports Final Transactions Total Accounts Receivable Aging Reports Referral Source Report o Organize and keep library of month-end statistics o Monitor progress toward bonus incentive program based on records of collection Payroll and Accounts Payable o Produce payroll checks o Assess accuracy of received invoices evaluate payables against monthly budgets o Generate payments for invoices and statements o Maintain file of invoices and statements o Enter daily deposits into the bank balance.
Provide the doctor with accounting of bank balance monthly Equipment Management o Communicate with software vendors to keep current with changes, revisions or updates of software program-Dentrix o Install new programs or updates of software programs onto practice computers o Ensure that all equipment is maintained effectively Other duties as assigned DESIRED SKILLS Strong knowledge of dental practice management Education in management-related field preferred Minimum fiifteen years' experience in general or specialty dentistry Minimum four years' experience in supervisory role CORE COMPETENCIES Exceptional interpersonal skills Effective verbal skills to supervise staff as well as to communicate with patients, and referring doctors Ability to motivate staff and maintain an effective team environment Ability to work independently and unsupervised Ability to manage conflict effectively Ability to maintain professional demeanor at all times, even under stress Ability to maintain outgoing, friendly attitude with patients and staff even under pressure Ability to work with interruptions and to manage multiple priorities Ability to speak, understand, and write fluent English Demonstrated knowledge of correct grammar, spelling, and punctuation in written correspondence Ability to complete tasks within designated time frames Ability to view patient needs as a top priority WORKING CONDITIONS Clinical and office environment Variable degrees of mental and physical stress Variable amounts of standing, sitting and walking It may be necessary to stay beyond the normal business hours based on patient load and emergencies.
Job Type:
Full-time Pay:
$55,000.
00 - $75,000.
00 per year
Benefits:
401(k) Health insurance Paid time off Healthcare setting:
Dental office Medical specialties:
Pediatrics Schedule:
Monday to Friday Ability to Relocate:
Rancho Cucamonga, CA:
Relocate before starting work (Required) Work Location:
In person 401(k) Health insurance Paid time off Dental office Pediatrics Monday to Friday Rancho Cucamonga, CA:
Relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
Our goal is to be known in our area for being the best children's dental office! We want to have fun at work and we want our patients to have fun! We want to provide a safe and comfortable environment for our families.
They want our patients and families to have a positive and exciting dental experience that will set them up for a lifetime of great dental health!.
POSITION
Summary:
Responsible for the smooth functioning of the office, providing general supervision of all business aspects of the practice.
Implements effective management systems to ensure that practice goals are met and exceptional patient care is delivered at all times.
PRIMARY DUTIES Practice Management o Work with the doctor(s) to establish annual practice goals o Maintain an atmosphere of cooperation and understanding within the practice o Schedule and facilitate routine meetings with doctor and staff o Analyze the progress of the practice o Maintain inventory system and budget for business office supplies o Monitor and update (as needed) system of correspondence for communications with patients, parents and referring doctors o Perform additional projects or tasks as designated by the doctor Staff Management - Human Resources o Recruit and interview potential staff members with the help of the doctor and appropriate staff o Make recommendations to the doctor for hiring, terminations, and salary increases when appropriate o Implement personnel policy, and maintain Employee Policy Manual o Prepare and conduct regular staff performance reviews o Participate in (and share with the staff) any discussions with the patients or parents regarding compliments or complaints o Develop the calendar of patient days with consideration for staff and doctor meetings, vacation, etc.
o Monitor attendance and grant or deny request for days off Record vacation time accrued and time off, with and without pay for all employees Determine day-off coverage schedule o Implement and facilitate a new employee orientation protocol Education and Training o Update office literature and inform staff of new techniques, appliances, and trends in the profession o Structure educational programs for self and staff to maintain the highest level of expertise in clinical and business functions o Maintain current Practice Operations Manual o Organize training sessions for new staff o Set schedule for cross-training sessions for existing staff Statistical Recordkeeping o Generate monthly and yearly reports to review with the doctor(s) including:
Patient Statistical Reports New patients entered into system Practice Management Reports Final Transactions Total Accounts Receivable Aging Reports Referral Source Report o Organize and keep library of month-end statistics o Monitor progress toward bonus incentive program based on records of collection Payroll and Accounts Payable o Produce payroll checks o Assess accuracy of received invoices evaluate payables against monthly budgets o Generate payments for invoices and statements o Maintain file of invoices and statements o Enter daily deposits into the bank balance.
Provide the doctor with accounting of bank balance monthly Equipment Management o Communicate with software vendors to keep current with changes, revisions or updates of software program-Dentrix o Install new programs or updates of software programs onto practice computers o Ensure that all equipment is maintained effectively Other duties as assigned DESIRED SKILLS Strong knowledge of dental practice management Education in management-related field preferred Minimum fiifteen years' experience in general or specialty dentistry Minimum four years' experience in supervisory role CORE COMPETENCIES Exceptional interpersonal skills Effective verbal skills to supervise staff as well as to communicate with patients, and referring doctors Ability to motivate staff and maintain an effective team environment Ability to work independently and unsupervised Ability to manage conflict effectively Ability to maintain professional demeanor at all times, even under stress Ability to maintain outgoing, friendly attitude with patients and staff even under pressure Ability to work with interruptions and to manage multiple priorities Ability to speak, understand, and write fluent English Demonstrated knowledge of correct grammar, spelling, and punctuation in written correspondence Ability to complete tasks within designated time frames Ability to view patient needs as a top priority WORKING CONDITIONS Clinical and office environment Variable degrees of mental and physical stress Variable amounts of standing, sitting and walking It may be necessary to stay beyond the normal business hours based on patient load and emergencies.
Job Type:
Full-time Pay:
$55,000.
00 - $75,000.
00 per year
Benefits:
401(k) Health insurance Paid time off Healthcare setting:
Dental office Medical specialties:
Pediatrics Schedule:
Monday to Friday Ability to Relocate:
Rancho Cucamonga, CA:
Relocate before starting work (Required) Work Location:
In person 401(k) Health insurance Paid time off Dental office Pediatrics Monday to Friday Rancho Cucamonga, CA:
Relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
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