Assistant Community Manager (Apartment Property)

The Assistant Community Manager is responsible for assisting the Community Manager in the overall general administration and maintenance of the physical property. The Assistant Community Manager reports to the Community Manager and Regional Property Manager.

Ensure resident files are maintained in accordance with Compliance and Property Management policies and regulations.
Assists in marketing and advertising for vacancies in accordance with properties Affirmative Fair Housing Marketing Plan.
Assists in maintaining property waiting list in accordance with Tenant Selection Plan.
Process applications for housing in accordance with properties affordable housing covenants.
Assists in preparing deposits for banking and does daily bank runs.
Posts resident payments into Yardi in a timely manner.
Assists Community Manager in preparing management required month end reports.
Assists Community Manager in maintaining work orders and positing in Yardi.
Assists Community Manager in preparing office and maintenance supply orders in accordance with approved property budget.
Working as a cohesive team with maintenance personnel to ensure vacancies turn times are met.
Prepares late notices and notices to pay rent.
Assists Community Manager with legal proceedings.
Assists in showing available units.
Maintain general office and resident files.
Takes a proactive role in shopping the competition and marketing.
Assists residents at all times when requested.
Record traffic in software program on a daily basis.
Follow up with Guest Cards or a "Thank-You" response within twenty-four (24) hours of the visit with the prospect.
Respond to all resident complaints in a timely and professional manner.
Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home.
Other duties as requested.
Assists Community Manager in maintaining 100% occupancy at all times.
Ensure residents are provided a clean, safe and well maintained community.
Maintain positive relations with CORE internal departments.
Assists Community Manager in processing annual re-certifications within established timelines.
Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance.
High school education or equivalent is needed with proficiency in both verbal and written communication skills.
Minimum 1 to 2 years working in property management, preferably in an affordable housing environment.
Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to discipline up to and including termination.
Minimum one year working in an administrative position.
Working knowledge of Microsoft Office Products such as Word, Excel, and Outlook.
Basic bookkeeping and general mathematical principles.
Operates Computer
Occasional Lifting
Occasional Climbing of Stairs
Understanding and comprehension of budgeting.
Minimum of one year working in a customer service environment.


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.